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people can't hear me properly when I make calls at home

nicknackday
Explorer

EE continually tell me there's a good signal where I am but people can't hear me properly when I make calls at home. Last time I was out there was no coverage at all and an hour after I was home my data updated. It's appalling.

4 REPLIES 4
nicknackday
Explorer

Feel for you. Similar to my experience with them. It was fine before they took over my previous service provider. 

nicknackday
Explorer

Appreciate the form. I need to use it too.

@nicknackday  EE haven’t takeover any services providers.   EE have their own network so who did they take over to expand their network ? There’s  only 4 network providers in the UK the rest are MVNO networks and EE haven’t taken any of them over. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

Not sure what you mean by your data updating after you got home - can you explain further?

How long have you had in-call audio issues at home? Have you reported those via the status checker?