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my mobile can't even dial 150. just saying: the service is not available

Kaywheale
Visitor

y mobile can't even dial 150. just saying: the service is not available. Have been using another phone to dial 150 over one hour now. still no one to help! 

6 REPLIES 6
bristolian
EE Community Star
EE Community Star

Have you tried restarting your phone? Does it show coverage bars?

Christopher_G
EE Community Support Team

Hi @Kaywheale

Welcome to the community.

Is everything sorted now, or are you still having problems? Did you try restarting the device as @bristolian suggested?
Chris

I am on here trying to find a solution to this one too. 
I can’t phone 150, I’ve tried restarting, and no signal bars are showing. 
impossible to get hold of anyone from EE it seems

Christopher_G
EE Community Support Team

Hi @Lukegoodway

Welcome to the community. 

Could you pop your postcode in our coverage checker and hit 'check status' please? It will let you know if we're aware of any problems/maintenance works in your area.

Chris

I had already tried that too. 

I’ve solved my problem by going into settings> reset> reset network settings 

Christopher_G
EE Community Support Team

That's great, thanks for sharing your solution, @Lukegoodway. Hopefully it helps someone else in a similar situation.

Chris