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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2549 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1647 Views
  • 0 replies
  • 5 Helpful

Signal at home lessening to none existent

Hi,I’ve been with EE for probably 15 years (prior to it becoming EE) and at my current address for the past 6 years. I live in a relatively built up area in Telford Shropshire by no means in the middle of nowhere. Signal has never been brilliant but ...

Signal issues

 Downgrade in data speeds 2/3 bars of 4G and nothing works been like this for months. I have checked network status no faults. Also whos bright idea was it to put a mast in amongst trees?? Surely they need trimming ? This is probably why I’m having t...

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Signal issues with pictures

  so the difference between the two photos is switching between 5g and 4g in an area that has "good" coverage. I'm finding I have to keep going into airplane mode and out. Or going between connection types to get my phone to actually be a usable phon...

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Aphra by Investigator
  • 379 Views
  • 4 replies
  • 0 Helpful

Re: Coverage in Stanley

This is all just another excuse for an absolutely appalling service by EE. I was effectively forced into a move to EE from Plusnet because EE were touted as being the only option available to me.I had three mobile contracts with Plusnet, My Wife, Son...

tmbi by Explorer
  • 441 Views
  • 4 replies
  • 0 Helpful

Re: No Signal while at work in office

EE are truly shocking to deal with, I would never recommend these to anyone I know!! Once you get into a conversation with someone the phone just cuts off. Tried several times to contact them due to their signal coverage being appalling.

bulkauto by Visitor
  • 288 Views
  • 1 replies
  • 2 Helpful

Unusable

For the past 3 weeks I have not been able to make calls without the audio dropping out, mobile data is dreadful at the best of times, 5g or 4g nothing makes a difference.. been through all the usual checks with my iPhone, but on WiFi FaceTime audio w...