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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
  • 5312 Views
  • 2 replies
  • 2 Helpful

3G shutdown

I did not get any notification about 3G shutting down. I have been happily sending texts but today discovered I can no longer call out or receive calls. I texted "handset" to 150 and was told that my handset does support 4G - but it's been working on...

Cymraeg24 by Investigator
  • 274 Views
  • 19 replies
  • 1 Helpful

Coverage in Oxford

Update: 19 March 2024 Over the past few months, our engineers have visited multiple locations to conduct surveys to make sure the locations will be suitable for the equipment needed for a new mast. Once the surveys have been completed and the locatio...

Leanne_T by EE Community Support Team
  • 3220 Views
  • 23 replies
  • 13 Helpful

network coverage

Hi, I have 5g and a full signal but my I phone 14 will not allow me to load any apps that require signal. I have tried turning it on and off multiple time and checked to see if there is coverage in my area. There is coverage and turning it off and on...

Network issue NN3

I have had a network issue since around midday in Northampton NN3 area. This is the same for my husbands phone, so it not down to my mobile. Trying to get a status report on the website is impossible... it just keeps going round in circles with no an...

Bev_P by Visitor
  • 65 Views
  • 2 replies
  • 1 Helpful

s

hi everyone i want to ask can i use the ee public wifi i have ee sim contact becuse when i try to sign in and when i complete it it kicks me to first page to buy it or login 

sankoo by Visitor
  • 47 Views
  • 1 replies
  • 0 Helpful

Coverage in Rainham

Update: 18 April 2024 Our engineers have had the designs approved at the first location by the landowner, and we have started legal steps to legally acquire the land from the landowner and start building the equipment needed for the new mast. Once al...

Leanne_T by EE Community Support Team
  • 17238 Views
  • 52 replies
  • 7 Helpful

No signal

I have two ee number i live hartlepool but everyday 5 pm both number signal sos so EE company i think froud because i call every time then he say please rest start your device what the **bleep** everyday my device problem i think now your company is ...