No signal

Amitmittal
Investigator
Investigator

I have two ee number i live hartlepool but everyday 5 pm both number signal sos so EE company i think froud because i call every time then he say please rest start your device what the **bleep** everyday my device problem i think now your company is scam start so collect money then live you england 

6 REPLIES 6
Amitmittal
Investigator
Investigator

Your staff miss guide everyone i don't know company and staff witch one froud because who one froud with me company or staff rules but very big scam with me @Marc

@rich

@John 

 

James_B
EE Community Manager
EE Community Manager

Hi @Amitmittal,

I'm sorry to hear you're having problems with your signal.

Is this only happening in one particular area?

Does your phone reconnect to the network when you restart it?

James

Amitmittal
Investigator
Investigator

Two day again no signal 🚫📶very difficult to manage please cancel my contract no longer with you i have new born baby so that's why call my wife for care i am working so how to manage any emergency 🆘 no contact please help i am tired for this network @Sean_D @NickBS

 

@

Christopher_G
EE Community Support Team

Hi @Amitmittal 

Could you put your postcode into our coverage checker and hit 'check status' please? It will let you know if there are any maintenance works or issues in your area.

If you would like to discuss your account, you'll need to speak with our Mobile Care team from another phone or through the live chat service in the EE App.

Chris

Amitmittal
Investigator
Investigator

@marcallera 

Two week complete but till mobile network sos 🆘 please help me 🙏 

No give me good network so please PAC code @MarcMarc @Dev @Manager 

 

Katie_B
EE Community Support Team

Hi @Amitmittal

Thanks for coming back here. 

I am very sorry to hear you are experiencing this. 

If you wish to discuss leaving the network due to the service you are receiving we would recommend giving us a call. 

Alternatively, you can raise a complaint online and a member of our complaints team will be in touch. 

Katie