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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by • Former EE Community Manager
  • 5331 Views
  • 2 replies
  • 2 Helpful

WS8 WALSALL RECEPTION PROBLEMS

I have had no reception inside or outside my house now for several days.  500 yards from my house no problem.  Anything closer i cannot have a conversation with anybody lasting more than 5 words before losing the signal.What is going on in Brownhills...

tobie64 by • Visitor
  • 731 Views
  • 1 replies
  • 0 Helpful

No service after change to sim only

Hey,I have just swamped to sim only was my contact has finished. My phone has no service and don’t know how to sort this. I tried switching my phone off but that doesn’t work. I need to use my phone during school to complete school work but am unable...

Sophie02 by • Explorer
  • 699 Views
  • 3 replies
  • 0 Helpful

Resolved! Old Orange Mast

Hello this mast in Luss it is an old Orange mast, but I noticed its not broadcasting 4g is there a reason for this? the old ref is STR0368 at Luss Loch lomond thanks.

blitzerray by • Established Contributor
  • 2169 Views
  • 2 replies
  • 0 Helpful

Does the Network Status Checker have an API?

I now have a very expensive antenna and a new unlimited SIM to augment the very poor ADSL2+ connection I've been dependent on for years. But the Status Checker seems to be reporting problems in my postcode (with a time to fix of 16 hours) at least on...

0xeb0de by • Contributor
  • 784 Views
  • 2 replies
  • 0 Helpful

Resolved! Broken Phone Mast

When will the EE phone mast in LS6 be fixed. I have EE as my personal phone and my work phone is also EE and the signal is terrible! I know lots of people who are unhappy with the lack of signal especially as so many of us are working from home and r...

No service

I’ve just upgraded to the iPhone 11pro and worked fine yesterday. Overnight my phone did a system update and this morning my phone won’t connect to the network. ive reset network settings and restarted the phone. Made sure all the settings are turned...

Resolved! My network down

For the past 2 hours now, I have been receiving zero bars (no network). I have tried restarting and everything and still, I have zero bars. Or is the network down?   Any solutions, please? Thank you. 

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