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Wifi Calling Stopped Working (31st)

Prozmonkey
Established Contributor
Established Contributor

Good Evening 

Has anyone else's WiFi Calling suddenly stopped working today ?? (31st)

I've tried all the usual fixes. Restarted everything. Everything up to date. But still won't connect. 

Kind of stuck without it as no signal whatsoever without it. 

521 REPLIES 521

Yes since the ios update this morning.

No WiFi calling at all - tried Network reset and Iphone reset. Does not respond. EE Technical gone Home - and they cannot ring me with no signal!

jrhop
Established Contributor
Established Contributor

Ok sounds like 17.6 has broken it on EE. Got work iPhone on O2 17.6 and working fine on same WiFi network. So seems an EE issue. The EE website and apps were down yesterday too so could be related. EE WIFI calling has been very unreliable recently. 

354-
Star Contributor
Star Contributor

Just noticed this on a Pixel 6 too, *#*#4636#*#*,phone info, IMS status , IMS registration: Not registered

Prozmonkey
Established Contributor
Established Contributor

I'm using an S24 Ultra but no phone signal at all without the WiFi Calling working. 

ChrisB188
Visitor

I have the same problem. Wi-Fi calling was working before the phone was switched off while recharging. Since restarting, Wi-Fi calling has not worked.

Yes - same here.  Wifi Calling completely broken by the 17.6 update.😠

Andy_65
Established Contributor
Established Contributor

It's not working for me either now but it was for most of the day because I made a lot of calls with no issue.


@Paulkerdot wrote:

It often switched to mobile calls during calls and dropped because I’ve got such a poor mobile signal.


The RF criteria are intentionally set that WiFi > VoLTE handoffs are only attempted when the RX levels are sufficient to handle voice calls.

In reverse, VoWiFi will kick in long before VoLTE would drop calls due to poor RX.

jrhop
Established Contributor
Established Contributor

Checked with a few others, all on iOS 17.6 have issues with EE WIFI calling. Let’s hope EE have a fix soon!

jrhop
Established Contributor
Established Contributor

Yes 1 bar here and always switched to WiFi calling.  Also in airplane mode with WiFi on it switched. Now neither working since iOS 17.6