Very poor reception - The EE Community

I have been getting very poor reception lately and paying you quite an amount every month can you tell me when this will be restored .

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[Mod edit: Please do not post personal information on the public board. Thanks!]

3 REPLIES 3

@Carol1996 Have a look at THIS and click the check status tab. You can report any issues via this. Is this is one location or all locations you go to ? Can you use Wi-Fi calling ? is this indoors and or outdoors?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

It says I have good coverage but I'm afraid I haven't even dropped out when I was talking to the ee advisorSent from my Galaxy

@Carol1996 You need to click the check status tab. You clicked the coverage tab.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.