Community Activity

EE Perks refuses names with apostrophes

I’ve been trying to register and activate an EE perks account however it seems to discriminate against people with apostrophes in their names. It says my name is invalid and so doesn’t allow me to register. My work email also has the apostrophe in so...

No 5G for Pay as you go

There is no 5G available for those EE customers on Pay as you go which I am highly disappointed about especially when EE are supposed to be prideful on there strong reliable speeds, EE please change this because is not fair that we do not get the va...

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Cmckue by Investigator
  • 2640 Views
  • 24 replies
  • 16 Helpful

Resolved! Broadband cutting out high wycombe

Hi, the last week or so at around 10 pm ish the broadband cuts out continuously I'm having to continuously reset the router which does nothing I've even left it of for half hour and still nothing, all cables are find it comes and goes every few minut...

Luna-moon by Investigator
  • 85 Views
  • 5 replies
  • 3 Helpful

Transfer of the number from EE to EE.

I would like to transfer my number to the second SIM card. Namely, I do not want to pay 14 pounds a month I would like to have a SIM card service with a payment of £ 10. I am not interested in any other, but I want to keep my old number and go to the...

Kasia68 by Explorer
  • 34 Views
  • 2 replies
  • 0 Helpful

Roaming

My daughter forgot to connect her roaming  on her phone before going to italy yesterday.  She had a spending cap on which was lifted but still no joy.    We have tried all the instructions as her phone is on my account.  What can we do?  I have tried...

Diana1970 by Investigator
  • 64 Views
  • 6 replies
  • 0 Helpful

New EETV account - constant drop outs

Hi all - new EETV customer here, signed up last weekend - having always had Sky TV - EETV Pro box turned up Tuesday and set up via ethernet as no aerial connection on the property.We're getting regular disconnections with the IPC6023 error code. Can ...

Forgot to enter pac code

I’ve just taken out a sim only contract, but forgot to provide a pac code to keep my current number and clicked to get a new EE number. Am I able to provide this pac code at a later date, if I go into a EE store will they be able to do this for me?