I have had this issue in xxxx xxx since they did work on a ‘local’ tower on 25/5/2023
I have got through to technicians on 3 occasions and they have said that they will send engineers out, I get texts saying that the engineer has visited and not found found a problem. One of the technicians did say that when they worked on the tower they may have slightly changed the angle of the data cell and
Me too
I have had this issue in xxxx xxx since they did work on a ‘local’ tower on 25/5/2023
I have got through to technicians on 3 occasions and they have said that they will send engineers out, I get texts saying that the engineer has visited and not found found a problem.
The last technicians did say that when they worked on the tower they may have slightly changed the angle of the data cell and that 1/2 a degree could make all the difference to my reception and that he could see that I am receiving from the voice cell and that my phone no longer ‘sees’ the data cell
I was able to cope with 36 mbps which is what I have had since I moved here in Sept 2022 but to go down to rarely achieving 1 mbps is virtually useless.
Just waiting until 8 am to fight through the first line operators to speak to a technician again . . . . 🙁
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