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Signal problems

Bizzle91
Investigator
Investigator

‎12-10-2022 02:34 AM

Help

The signal is always low in my house sometimes I mis important calls 😩

anyway round this problem?

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎12-10-2022 07:33 AM

@Bizzle91  Using Wi-Fi calling it’s what it’s for.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Jon_K
Former EE Employee

‎12-10-2022 08:43 AM

Thanks for coming to the community, @Bizzle91.

 

What phone are you using? 

 

We can help you to get WiFi Calling set up when you're connected to WiFi in your house.

 

Jon

0 Helpful
Bizzle91
Investigator
Investigator

‎12-10-2022 11:08 AM

I have Wi-Fi calling enabled from when the problem first occurred when I brought the IPhone 13. When I had my iPhone XR I never had this problem 

0 Helpful
Bizzle91
Investigator
Investigator
In response to Jon_K

‎12-10-2022 11:08 AM

iPhone 13

0 Helpful
Jon_K
Former EE Employee
In response to Bizzle91

‎12-10-2022 11:16 AM

Is WiFi Calling working for you when you're indoors, @Bizzle91?

 

You should be able to receive your calls when this is on and working.

 

Jon

0 Helpful