Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Signal problem

Go to solution
Hoover123
Visitor

‎06-01-2026 04:18 PM

What is going on with the signal in thurrock area its been poor for weeks now, im now missing important calls 

 

0 Helpful
1 SOLUTION

Accepted Solutions
Go to solution
Christopher_G
EE Community Support Team

‎06-01-2026 06:43 PM

Hi @Hoover123 

Welcome to the community.

Could you try restarting your phone or turn 'airplane mode' on then off again, if you haven't already please? This will force your phone to re-search for the network.

If you're still having problems after that, please pop your postcode into our Service Status Checker. That will let you know if we're aware of any issues in your area and let you register for updates.

Chris

View solution in original post

1 REPLY 1
Go to solution
Christopher_G
EE Community Support Team

‎06-01-2026 06:43 PM

Hi @Hoover123 

Welcome to the community.

Could you try restarting your phone or turn 'airplane mode' on then off again, if you haven't already please? This will force your phone to re-search for the network.

If you're still having problems after that, please pop your postcode into our Service Status Checker. That will let you know if we're aware of any issues in your area and let you register for updates.

Chris