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Re: Phone only shows up to 2g

Profile closed
Not applicable

That sounds like they are not helpful to you 

4 REPLIES 4
Schockwave
EE Community Star
EE Community Star

Hello @Profile closed ,

Welcome to the community,

Not sure what thread you are referring to or are you only getting up to 2G? If you are on a legacy phone and SIM card, then 3G is being switched off and this would be why this is happening, if your phone was only able to go up to 3G.

It would be useful to give us more information.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
bristolian
EE Community Star
EE Community Star

The only thread matching the subject line that I can find, is from 2022.

Perhaps it would be helpful if the OP @Profile closed could explain the query they have with their EE network service.

Profile closed
Not applicable

I have problems with my signal and it goes to emergency  and they are saying that there is planned work on going but i can not get on there website    

Leanne_T
EE Community Support Team

Hi @justinmarfell 

Thanks for coming here. 

Did you receive a text/email to let you know there was planned work in the area? 

Leanne.