Community Activity

Sim not activating - Sim only plan

I have just moved to EE and originally asked for an e-sim for speed of change over but it wouldn't work with my handset (which is unlocked) so went back and ordered a physical sim but this sim will not activate - could that be because I have an e-sim...

Two accounts but only one showing

My wife had EE broadband for several years but is unsure if she had an EE online account. Regardless, she could not log into it when she tried, even using "forgot password". Yesterday, she placed an order for new EE broadband and successfully created...

EE smart 4g hub gkQ7 Trying to set up.

Hi, just received  this and connected my tablet  by WiFi and its working OK but  in the  set up I was told to change the  password  . Did this which it accepted  but then it says unable to connect to router, check it is switched on. It is on with fix...

Dumbass by Visitor
  • 13 Views
  • 1 replies
  • 0 Helpful

Cannot Link Device

I'm a new business customer who joined EE and simply cannot link my device to the app, error message appears. I've been in persistant contact with tech support for almost 2 months now it's getting enormously frustrating. Have tried calling, emailing,...

atex360 by Investigator
  • 54 Views
  • 4 replies
  • 0 Helpful

BBC iPlayer HDR content shot showing colours correctly on EETV

So, I noticed that when watching 'The Gold' on BBC iPlayer in HDR 4K on EETV, that the colours looked horrible. All lemon and green.I then switched to my Apple TV and watched the same programme in HDR 4K and it looked fine.What is causing this?Thanks...

imacken by Established Contributor
  • 17 Views
  • 2 replies
  • 0 Helpful

Voicemail now announcing number in message

Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...

27Al by Investigator
  • 451 Views
  • 13 replies
  • 17 Helpful

EE device payment

Hi,  I'm trying to find receipts for my EE Device monthly repayment to put in for my vat, I've noticed I've only been putting in my monthly EE data bill to the accountants and not the device repayment one for the last 15 months cheers

Problem with Subscription Pack

Good day. First of all, I don't know if I've posted in the correct category. I have a problem with my subscription package. I have less than 1GB left on my previous package, so I activated another one (125GB for £30). The problem is that despite rece...

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alzalam by Visitor
  • 20 Views
  • 1 replies
  • 0 Helpful