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Community Activity
Sim not activating - Sim only plan
I have just moved to EE and originally asked for an e-sim for speed of change over but it wouldn't work with my handset (which is unlocked) so went back and ordered a physical sim but this sim will not activate - could that be because I have an e-sim...
Two accounts but only one showing
My wife had EE broadband for several years but is unsure if she had an EE online account. Regardless, she could not log into it when she tried, even using "forgot password". Yesterday, she placed an order for new EE broadband and successfully created...
EE smart 4g hub gkQ7 Trying to set up.
Hi, just received this and connected my tablet by WiFi and its working OK but in the set up I was told to change the password . Did this which it accepted but then it says unable to connect to router, check it is switched on. It is on with fix...
Cannot Link Device
I'm a new business customer who joined EE and simply cannot link my device to the app, error message appears. I've been in persistant contact with tech support for almost 2 months now it's getting enormously frustrating. Have tried calling, emailing,...
BBC iPlayer HDR content shot showing colours correctly on EETV
So, I noticed that when watching 'The Gold' on BBC iPlayer in HDR 4K on EETV, that the colours looked horrible. All lemon and green.I then switched to my Apple TV and watched the same programme in HDR 4K and it looked fine.What is causing this?Thanks...
Voicemail now announcing number in message
Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...
Letter for debt recovery but owe nothing?
Received a letter saying I owt £53.14 I’ve checked my account and spoke to someone who said I owe nothing and my bills are paid via direct debit.. however this has now effected my credit score?
EE device payment
Hi, I'm trying to find receipts for my EE Device monthly repayment to put in for my vat, I've noticed I've only been putting in my monthly EE data bill to the accountants and not the device repayment one for the last 15 months cheers
Problem with Subscription Pack
Good day. First of all, I don't know if I've posted in the correct category. I have a problem with my subscription package. I have less than 1GB left on my previous package, so I activated another one (125GB for £30). The problem is that despite rece...
