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Re: Is it just me or is ee phone signal poor

Pyromanic
Investigator
Investigator

‎07-01-2024 11:59 AM

I've noticed a huge degredation in network coverage in the past few months.  The network civerahe checker indicates I should get excellent coverage at home, but I currently get 1 bar, and sometimes that drops out!  I travel around the country a lot and have never previously experienced such poor signal on EE.  I don't know what EE have been doung to the network, but the signal has significantly reduced virtually everywhere I've travelled.  Been a customer for over 18 years but now find EE network to be so poor, I'll be going elsewhere unless this gets sorted soon.

33 REPLIES 33
Shaun521
Explorer

‎08-04-2025 12:45 PM

Nope, it’s not just you.  Appalling in Lancaster & Morecambe area. 
and also south Manchester.  Getting worse every week. 
Doing some research to find a much better provider 

0 Helpful
ee_user14
Established Contributor
Established Contributor
In response to Shaun521

‎08-04-2025 04:53 PM

@Shaun521 wrote:

Nope, it’s not just you.  Appalling in Lancaster & Morecambe area. 
and also south Manchester.  Getting worse every week. 

Same here...

No coverage along the entire M4 corridor from London to South Wales, or the M5 from Exeter to Bimingham.

A friend of mine had no service in the Lake District last week, and I had to use WiFi-calling indoors recently.

Awful!

0 Helpful
Sendy
Visitor

‎10-06-2025 01:13 PM

I’m finding this too, from early 2025 onwards it’s been incredibly patchy in the Surrey and south east areas, I’m typically 1-2 bars of 4G occasionally pops into 5G on iPhone 15. Never noticed it being this bad but I am seriously considering moving across to another provider. In short to not get full 4-5 bars of reception in 2025 is just unacceptable. Whether it’s built up areas, rural or suburban the poor signal is over the majority of places I travel to, and is notably worse in each area than I’ve experienced in the past.

0 Helpful
bristolian
EE Community Star
EE Community Star
In response to Sendy

‎10-06-2025 01:32 PM

@Sendy wrote:

I’m finding this too, from early 2025 onwards.... I’m typically 1-2 bars of 4G occasionally pops into 5G on iPhone 15. ....In short to not get full 4-5 bars of reception in 2025 is just unacceptable. 

What actual problems are you having using your phone with 1-2 bars? Feel free to be specific.

0 Helpful