25-07-2024 01:41 PM
I have just been in Spain for 4 days and the mobile signal in every area I visited. This is in sharp contrast to the Uk. I have signal problems probably 10 times per day. Cannot ever have an uninterrupted disrupted call whilst driving and call quality with others is of poor quality. In Spain I was in the car for 2 hours in the motorway in mountainous area and had brilliant successful calls whilst in the vehicle. I’m sure this is a chronic problem in the UK and we all juts put up with it. Don’t ask me for a location as it’s wide ranging from Telford to Birmingham. Birmingham to Lancaster. Cannock to penkridge. Anywhere in the M6 toll. Basically int envelope of my work travel. I’m sure you will
Provide me with the usual apologetic no action response. I’m not sure Vodafone or 3 would be much better but may be give it a go !
25-07-2024 03:16 PM
There's a few angles to this, by means of comment.
Are your "signal problems", lack of coverage? Poor call/data performance when coverage is shown? You mention poor call quality, the immediate suspicion is that you're not using VoLTE/4G-calling.
The planning regime in foreign countries is a lot more relaxed, equally I've experienced issues similar to yours, which turned out to be a device fault. Thus a faulty phone and working phone, both on the same network, can give wildly different experiences.
25-07-2024 04:43 PM
01-08-2024 09:03 PM
LTE, in basic terms, is the technology underpinning 4G - VoLTE means "Voice over LTE" and is the tech behind 4G-calling. This offers numerous advantages over using 2G for calls, the quality of in-call audio is one of them.
If you are confident that other EE users are also affected by poor service in the same areas, then your next step is to report the issues you're having, for further investigations. Many problems can be caused by device issues rather than automatically being a network fault, however.