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Community Activity
Couple of questions from a newbie
Hi all, just a quick thing. I recently joined EE for the first time for broadband and home phone. And they changed our phone number without telling us? Is that normal? They never mentioned it at all and we have been waiting for important phone calls...
Blinking orange
My hub is blinking orange since last 1 hour. It is not turning blue.
Moving from Virgin to EE
Eveningso i am currently with VM and have broadband only (no telephone line installed)I have booked to switch to EE on Monday but my question is, can EE take over the existing line that provides my current fibre broadband?i know they have to install ...
Resolved! Text message from 1111 saying it is EE with an offer - genuine?
I have had a text message from 1111 saying it is EE offering me free EU data roaming for being a loyal cystomer? It asks me to reply 'YES' to accept the offer by 26th March. Is this legitimate or some sort of scam?thanks,
I Can't view my bill
Anyone else having issues on their EE app and desktop with regards to viewing bills. I am unable to view previous and current bills. This has been like this for the last 6 days
Microsoft 365 Inclusive Extra not renewing
Hi,I selected the Microsoft 365 Inclusive Extra when I renewed my contract with EE in May 2023, but it appears to no longer be valid in my Microsoft account. I wonder if switching Inclusive Extras in August 2023 has caused an issue?Previously, when I...
Can’t receive text or send text messages
Hello,I am abroad in Hungary, I did not have issues like this before. I can’t receive calls from anybody or I can not text back. I can make calls with no problem. When someone calls me it says this person is currently unavailable. Tried to contact wi...
Linking number to EE account
Just put my new EE sim in and filled in the online number transfer formi want to link my sim to my EE account so I can manage my rolling monthly contractDo I need to wait until the number transfer is done to do this ?thanks
Devices disconnecting every 5 minutes
Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...
