Poor Signal

DylanJM92
Investigator
Investigator

It's awful sometimes. I'm sat at my desk, in the middle of the city of Bristol, getting 0 killiowatts. You can change the bars to see your actual speeds and genuinely. It's a mix between 0.7ks and zero. This is supposed to be one of the biggest and best out there. It's a joke. And they want me to sign up for another 2 years!! 

6 REPLIES 6
bristolian
EE Community Star
EE Community Star

What do you mean by "change the bars to see your actual speeds"

On-screen coverage bars are a rough guide to signal strength, a measurement of carrier & spectrum (which dictates speed) is different.

I recently spent some time in the centre of Bristol, and had no problems with 4G mobile data. But there's dozens of sites there, encompassing macro & micro installs.

@DylanJM92  And what’s the signal like outside of that building?   Because you say “Sat at my desk”.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Which building are you in? If you're comfortable disclosing on a public forum

I'm sat in my house, getting absolutely stuff all Internet. Outside of my house it's fine. Inside of my house, it's absolutely appalling. 

bristolian
EE Community Star
EE Community Star

By posting on an internet forum, I presume you have home broadband, and thus WiFi-calling is the ideal mitigation for you.

My interest was in what specific locations you're having issues in, happy to be told by PM if you'd rather - but the general advice for any indoor coverage issue would be as above.

Mate don't be patronising. If I had good WiFi I wouldn't care less about my phones Internet at home. Use your head.

Next time just don't comment.