cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not connecting to a network

Billyp1
Explorer

My son came back from Holland. His phone worked when in Holland but as soon as back in uk he can. It make or receive calls. Any suggestions? He has tried turning off and leaving for a while. Turning airplane mode off and on etc but no luck.

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @Billyp1 

Welcome to the community.

Could you check to make sure his phone is in the 'automatic' network selection mode please?

Chris

Thanks for replying. Yes it’s set to automatic 

thanks

billy 

Christopher_G
EE Community Support Team

What happens when you try to manually connect to the network, @Billyp1?

Chris