Not connecting to a network

[Billyp1]

My son came back from Holland. His phone worked when in Holland but as soon as back in uk he can. It make or receive calls. Any suggestions? He has tried turning off and leaving for a while. Turning airplane mode off and on etc but no luck.

[Christopher_G]

Hi @Billyp1 

Welcome to the community.

Could you check to make sure his phone is in the 'automatic' network selection mode please?

Chris

[Billyp1]

Thanks for replying. Yes it’s set to automatic 

thanks

billy 

[Christopher_G]

What happens when you try to manually connect to the network, @Billyp1?

Chris