No service

cece7
Visitor

‎31-01-2025 08:56 AM - last edited on ‎31-01-2025 09:32 AM by EE Community Moderator

ive woken up to my phone saying no service, but wifi still on however i cant use normal messages or call. Im being late as i need my phone but if theres no service and i cant use my data then my phone will be useless. Ive tried powering it on and off and nothing working

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎31-01-2025 09:54 AM

Hello @cece7 ,

Are you on pay as you go or contract?

If on pay as you go, how long since you made a chargeable call or text?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.