No network

SimonGould
Visitor

Hi, I’ve just upgraded to an iPhone 15 Pro Max, set it all up but I can not get any 4G/5G at all.. so nothing works unless I’m on WiFi! Can anyone help please 

2 REPLIES 2
Christopher_G
EE Community Support Team

Hi @SimonGould 

Welcome to the community.

Have you tried restarting the device? Is 'mobile data' switched on in your settings?

Chris

bristolian
EE Community Star
EE Community Star

Are you getting 2G/3G coverage instead? Or no service at all?