No network at home

Jsgillett
Visitor

‎06-12-2022 10:14 AM - last edited on ‎06-12-2022 12:26 PM by

Hi, my house has no ee network at all for some years. Can I get a boaster box please

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[mod edit: please don't post personal details on the forum]

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3 REPLIES 3
wallacio
Contributor
Contributor

‎06-12-2022 10:19 AM

Hello,

You'll not get any official reply to this here, it's a community forum. Questions like these should be directed to customer services.

Regardless, I believe that EE have stopped issuing booster boxes, and mine stopped working earlier this year. Your best bet is to investigate "WiFi calling", where your phone can connect to EE's mobile network using your home's WiFi/Internet service. If you let us know what kind of device you have, someone can probably point you in the right direction.

Finally, I'd remove your personal information from your post, by editing it.

Best of luck
W.

XRaySpeX
EE Community Star
EE Community Star

‎06-12-2022 12:08 PM

@wallacio is quite right. The EE Signal Box has been withdrawn due to the upcoming removal of 3G worldwide.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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bristolian
EE Community Star
EE Community Star

‎06-12-2022 12:23 PM

The "booster box" you refer to, was a 3G microcell but as mentioned, these are now discontinued.

If you have WiFi at home and a compatible phone, then WiFi-calling has been EE's recommended solution for indoor coverage issues for many years now. It also allows seamless handover of calls between the 4G mobile network and your home WiFi.

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