07-03-2025 09:02 AM
Is anyone else in the ML11 area having major issues with their 5g mobile router connection.
The last 3 days connection on the router and my iphone has been dipping down to unworkable levels, more so in the evening. EE fault finder did a few days ago say problem in the area, with a message the following morning saying resolved. We reset router and speeds returned up to close on 200mbps download and our usual 40+ upload.
Then the following evening down again to 4mbps down and 1 upload. EE site keeps stating now no issue.
This has been a pattern for months. I appreciate at busy times its dipping, but its dipping way to far for it to be acceptable, as its basically preventing us from streaming. 5g shouldn't be having these issues. I even purchased a new EE 5g mobile router encase my old one was the issue, but its not better. Its obvious its at EE end.
11-03-2025 08:31 PM
Hi was this ever resolved. I am going through similar issue at the moment.
11-03-2025 08:51 PM
So, I've got hold of a Three SIM into my iphone 15. Speeds at the same level, down as low as 3MBPS. So I am thinking mast issue if three and EE share same mast.
11-03-2025 09:40 PM
@Paul2226 wrote:
So, I've got hold of a Three SIM into my iphone 15.....So I am thinking mast issue if three and EE share same mast.
Alas nowhere near that simple! A "mast" is merely a structure which hosts equipment from different operators. 3UK & EE have their own separate radio equipment & backhaul, antennas are often shared (due to similar frequency bands used) but with different rigging.