Loss of signal in Italy

tchw623 · ‎15-12-2022

Hi I am in Northern Italy for next 3 weeks and phone is showing no signal strength. Worked ok a couple of days ago using maps but last 2 days no bars at all? Any ideas?

tchw623 · ‎15-12-2022

Hi thanks,

I think that has helped I now have 2 bars with I TIM network. I have turned off Auto selection as well.

Kindest regards

Tim

Sent from my iPad
*********** - Home
********** - Mob

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

View solution in original post

Northerner · ‎15-12-2022

Hi @tchw623

If it was and is working it must be the local network coverage. Nothing much anyone can do about that.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Leanne_T · ‎15-12-2022

Hi @tchw623

Thanks for coming here.

Can you try manually connecting to another network, does this work for you?

Thanks 🙂

Leanne

tchw623 · ‎15-12-2022

Hi thanks,

I think that has helped I now have 2 bars with I TIM network. I have turned off Auto selection as well.

Kindest regards

Tim

Sent from my iPad
*********** - Home
********** - Mob

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]