Signal in my House

[Lisylis]

Since buying a Samsung flip 4, the phone signal in my House is awful, and frequently I get cut off mid-call! Any ideas out there how I can improve reception?

Thanks

[Jon_K]

Hi @Lisylis.

Is the signal fine outside of the house and in other locations?

Are you using WiFi Calling?

Jon

[bristolian]

The coverage you receive is what it is, if there was an answer to improving it everywhere then EE would have 100% national indoor coverage - something no network is ever likely to achieve.

Having said that - WiFi-calling is EE's recommended solution for indoor coverage issues where they occur.

Does your phone show a VoLTE/4G-calling symbol when your calls drop?

[Lisylis]

Yes, it's on my phone. Stupid question but how do I use WiFi calling?

[Lisylis]

Yes it's only in my House I seem to have this problem. Stupid question but how do I use the WiFi calling?

[Christopher_G]

Hi @Lisylis.

Check out this WiFi calling help page. 🙂

Chris