London underground Wifi issue

[TeodorMitev]

Hello, recently I came back from holiday. Since then I am having issue accessing Internet in London underground stations. I am connected to EEAuto WIFI but it says" connected without internet ". Before I go on a holiday I didn't have any problems at all. Could it be something with my going abroad or it is a coincidence ?

Any help is appreciated 

Thanks

[Northerner]

Hi @TeodorMitev 

I had the same issue yesterday. The internet does sometimes still work with that message.

EE will eventually fix the issue as it worked ok the other week. What line were you on as a matter of interest. 

Thanks 

[TeodorMitev]

Hi,

I am on Central line and a few stations on Northern line. I will double check tomorrow if internet is available with that message. 

Thanks 

[Northerner]

Hi @TeodorMitev 

I was on the Northern line. Seems like the issue was not just on the one line. 

Thanks for confirming. 

[Leanne_T]

Hi @TeodorMitev 

Thanks for coming here. 

Please call us on 150 and the team can get this looked into in more detail 🙂

Thanks. 

Leanne.

[Northerner]

Hi @Leanne_T 

What good will that do?  There needs to be a way of reporting the underground service on EE service checker. 

Thanks 

[Leanne_T]

The team can get this looked into and raise a support ticket if needed @Northerner 

Leanne.

[Northerner]

Hi @Leanne_T 

That is a laborious way of reporting issues on the underground. As i mentioned more can be done to make reporting these issues easier or EE needs to monitor this network as it seems to fail regularly. 

Thanks 

[Leanne_T]

I appreciate the feedback and hope you have a better experience the next time you travel @Northerner 

Leanne.

[foobar]

Can confirm the tube WiFi is utterly and reliably broken, always and in all stations