Issues with signal

Dest20
Investigator
Investigator

Anyone else having issues with their signal 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Morning @Dest20 

Thanks for coming to the community. 

If you're having signal issues in one area and have a mobile device, our Service status checker will show any reported problems for the postcode. If we have no reported problems, you can report the signal issues you're having and the network team will get this looked into. 

If you have any questions or the signal issues are in multiple locations, please let us know some more details and we will help you further 🙂

Leanne.

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4 REPLIES 4
bristolian
EE Community Star
EE Community Star

What issues are you having with your signal?

The online webtool may help you check for coverage & outages - https://ee.co.uk/help/mobile-coverage-checker 

Leanne_T
EE Community Support Team

Morning @Dest20 

Thanks for coming to the community. 

If you're having signal issues in one area and have a mobile device, our Service status checker will show any reported problems for the postcode. If we have no reported problems, you can report the signal issues you're having and the network team will get this looked into. 

If you have any questions or the signal issues are in multiple locations, please let us know some more details and we will help you further 🙂

Leanne.

Hey leanna I think I sorted it I had to restart my network settings in my phone but I was still on 1 bar signal for hours I’ve woke up and I’m now only on 2 bars of signal 

Leanne_T
EE Community Support Team

Thanks for coming back to me @Dest20 

Can you now make outgoing calls?

The Coverage Checker will show you details on the coverage for your postcode for indoors and outdoors. 

Leanne.