19-11-2025 11:16 PM
Anyone else having issues with their signal
Solved! See the answer below or view the solution in context.
20-11-2025 09:30 AM
Morning @Dest20
Thanks for coming to the community.
If you're having signal issues in one area and have a mobile device, our Service status checker will show any reported problems for the postcode. If we have no reported problems, you can report the signal issues you're having and the network team will get this looked into.
If you have any questions or the signal issues are in multiple locations, please let us know some more details and we will help you further 🙂
Leanne.
20-11-2025 08:01 AM - edited 20-11-2025 08:18 AM
What issues are you having with your signal?
The online webtool may help you check for coverage & outages - https://ee.co.uk/help/mobile-coverage-checker
20-11-2025 09:30 AM
Morning @Dest20
Thanks for coming to the community.
If you're having signal issues in one area and have a mobile device, our Service status checker will show any reported problems for the postcode. If we have no reported problems, you can report the signal issues you're having and the network team will get this looked into.
If you have any questions or the signal issues are in multiple locations, please let us know some more details and we will help you further 🙂
Leanne.
20-11-2025 12:44 PM
Hey leanna I think I sorted it I had to restart my network settings in my phone but I was still on 1 bar signal for hours I’ve woke up and I’m now only on 2 bars of signal
20-11-2025 01:20 PM - edited 20-11-2025 05:39 PM
Thanks for coming back to me @Dest20
Can you now make outgoing calls?
The Coverage Checker will show you details on the coverage for your postcode for indoors and outdoors.
Leanne.