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Is coverage checker just a fraud?

Stuarm1
Explorer

Constantly terrible 5g and mobile data signal if I go to coverage checker shows a fault and I register for updates every single time 5 mins later I get a text to say fixed restart phone hmm dodgy 

5 REPLIES 5
Northerner
EE Community Star
EE Community Star

Hi @Stuarm1 

The coverage checker is a guide.

As for network service then if this was faulty but repaired then you'll have everyone on EE reconnecting.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
ee_user14
Skilled Contributor
Skilled Contributor

Poor signal or poor speeds? The two are different.

Wow, somebody thought now aren’t you the ‘GUIDE’? Has started a fault since early 2025, the same fault. It’s an absolute joke, as are you with your sarcasm.

Stu ***

 

Mod edit: [please don't post personal information on the community].

ee_user14
Skilled Contributor
Skilled Contributor

@Stuarm1 wrote:
Has started a fault since early 2025, the same fault. It’s an absolute joke, as are you with your sarcasm.

Responders on any forum can only advise based on the info provided, "the same fault since early 2025" was not mentioned earlier so how could anyone second guess this?

Your response was uncalled for.

Katie_B
EE Community Support Team

Hi @Stuarm1

Thanks for coming here. 

Are you aware of others in your area experiencing the same?

Does this occur both indoors and outdoors?

Katie