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Community Activity
How long is it going to take to fix the EE app and website
I have joined EE around a month ago. I’ve been using the service fine but I want to log into my account and check my bills and services etc. every single time I log in it says “it’s not you it’s us” “try again”, “page not loading”. This has been like...
Speeds Not Consistant.
Just moved into a new build which had Openreach fibre already installed.Had a look around and decided on Essentials : Full Fibre 500 at a price i considered to be good.The router took much longer to arrive that expected but it did arrive and was easy...
Can't use data or phone abroad even though I paid for Global Roaming
I'm in Denmark, and on arrival I got a text telling me that with my Global Roaming package, I could use my data and phone like usual.When I tried to, the phone told me Roaming was switched off and took me to Settings. Problem was, when I got to Setti...
Fibre internet and phone stopped working
Hi, my fibre internet and phone have stopped working an hour ago. Only had the service from new for a month! Location is Folkestone Harbour.I get orange flashing light on hub and three green lights out of four on wall connector but middle one is flas...
Unable to access services abroad. EU and non EU
Hihas an issue earlier this year where I was unable to access services in Norway - tech support thought it was all solved im now in Egypt and unable to even send texts to 150. causing me big issues as 2FA texts not coming through. only option I can t...
Unable to make calls or contact 150
Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...
Cannot get voicemail on page to load up
Hello,I have the following issue with the EE app under voicemail when I tap this to open it the following message appears on the screen We could not load this information this is not your fault it’s ours try again come back a little later when we hav...
WiFi hotspot
I need to get two days WiFi into a holiday home. I think best way is to tether my iPhone to all other devices. My mobile data is low. What is best way to do this to
No update on z fold delivery 😒 ordered on the 16th of july
Had order confirmation and it says its been dispatched, yet I've heard nothing from dpd or other companies. In the confirmation email it says expected delivery on the 18th of July 沈 big sad its not delivered.Id love some clarification is its out of s...
IPhone16 pro
With all due respect, I ordered a phone from your company 5 days ago. I want to know if I can get what I gave you because you withdrew the money from my card and I did not receive a message from you. Thank you.
