Hi, I was dealing with Apple support today regarding an issue I was having with my iTunes purchases not downloading. I won’t bore you with the details but the bottom line is I was recommended to delete my eSim profile from my phone. While this fixed the issue I was having, I soon realised (when my very pregnant partner got home from work) that I was no longer able to receive texts or calls or to sent texts or calls! So I went to EE app and downloaded a new eSim and tried to activate it but I keep getting an error message that activating/downloading eSim failed. My only option is to call EE customer support, which I can’t do because I can’t make or receive calls 🙃🙃🙃 someone put my out my misery
