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Kath77
Visitor

Took out a new contract for a phone and also a laptop with Internet..This is the worst contract iv had £70 a month and the Internet goes off everytime I touch them..if I'm doing something on the laptop I end up logging back in every 5 minz coz it goes off this is totally unacceptable ..Yet again its gone off I'm a Heart patient and do a lot of my appointments online..if this is not resolved very soon I will seek legal advise ! You are not providing me a proper service on either my phone or laptop..I certainly won't be staying with you if this is not resolved..Nor will I recommend you..Absolutely Appalling Service !!

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Kath77   This isn’t customer services it’s a public forum and we don’t know who you are or where you are.    But have a look at THIS and click the CHECK STATUS tab as there could just be a network issue in your area.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

What do you mean by "the internet goes off"?