Community Activity
Netflix Activation not working
This is a long one!April 17th I upgraded to EE from BT via a BT guide to a broadband and TV package including TBT Sport. During this upgrade I was told and have email confirmation dated 17 April that Netflix was part of my TV bundle to avoid having t...
Xbox won’t connect to online services
Hii have just got EEbroadband but the Xbox can’t connect to online servicestatus always shows waiting for networking yet the console is connected to the internetUPNP switched on in hub router but the console states otherwise . I have reset this but ...
Very disappointed
I am very disappointed with 5g coverage in my town I was told ee was first for everything I have all other networks and they all receive 5g also ee full fibre not available in my area as all other broadband providers are you say your the best network...
Oops! Your tracking timed out. Search again for the latest info on your order.
Trying to track my order Just shows Oops! Your tracking timed out.Search again for the latest info on your order.
Direct debit
Direct debit was taken last month but not this month.I have checked my bank and it says its set up.Had a text to say I need to pay.Why is this?
Roaming in Dubai
HiI'm currently on a business (monthly) contract with EE which costs me £47 p/month! It's an iPhone 14, which they wont even let me upgrade.The first time i was abroad with this phone it didnt work (Spain), so i complained when i returned, and eventu...
Ordered a phone
Hi I ordered a phone yesterday at 5:45pm I just want to check when would I have it
Topping up online. Why wont the bot allow me to do it?
I have tried using the EE site to top up my mobile today (Saturday at 1315) and it wont allow me to do it. When I get to ‘confirmation’ it does not respond. Why?
Seprate esim and roaming on s22+
Hello, I've recently purchased a separate esim from a diffrent company that auto switches networks within the UK when I have bad signal.My issue is I have to have roaming turned on at all times to use this esim. I'm worried that I will get charged fo...
Should I upgrade from BT to EE Broadband?
Hello. After some advice and if anyone can share their experiences of migrating from BT to EE broadband? My current situation: using BT Smart Hub 2 Wi-Fi 5, 150mbps Full Fibre which for the most part does the job. Am finding issues with the range how...