I am travelling abroad but my sim will not register to any networks

[VernonS]

I have a Roaming Pass

[XRaySpeX]

@VernonS : Where are you?

Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

[VernonS]

I am in Australia at the moment. I was in Singapore and it wouldn't work there either. I didn't text 150 roaming as I had been using the phone in Spain earlier in the month and so didn't think I needed to. Checking my account on the App it told me my Roaming pass was active  . I  went to a Yes Optis store today and they reckon it's a fault in the software at EE.  They are the network EE have a deal with in Australia. I will try and contact them by Skype. Thanks for you help.

[XRaySpeX · Accepted solution]

You may have had only EU roaming enabled before but now it looks like you don't have Worldwide roaming enabled.