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Issues with Roaming Coverage

MSow
Visitor

I know this issue was reported a while ago, but after travelling to several European countries recently, I’ve consistently struggled to get any mobile coverage at all — not just data. In some cases, I couldn’t connect to any local network.

I also haven’t seen any recent updates or information from EE about this, which is a bit concerning. 

It makes me wonder whether some EU providers are deliberately restricting UK SIMs from connecting to their networks.

2 REPLIES 2
Leanne_T
EE Community Support Team

Morning @MSow 

Thanks for coming to the community. 

Are you roaming at the moment or in the UK? Have you been able to use the phone for calls, texts and data at all in the EU? 

When you had no network available, did you manually try searching for a network to see if any available networks showed? 

Speak soon 🙂

Leanne.

Chris_B
EE Community Star
EE Community Star

@MSow  Did you restart the device in each location you went too ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.