I've seen first-hand the difference that a specific phone can make, where perceived network issues are concerned - i.e. 2 EE phones side-by-side in numerous areas, and one has all the symptoms of a network with multiple major config issues.
That said, what are the specific issues you're seeing? Given that on-screen coverage bars are nothing more than a basic guide.
@Vick140 wrote:
Our tech team have suggested that it may be due to EE moving out old tech (3g?) but not yet updating their coverage of 4 and 5 g quickly enough. Ie they have now reduced their service provision
It's a great conspiracy theory! There have been widely reported issues with 3G switch-off, but these have largely affected specific networks due to their radio design & reliance on 3G. EE was in a very strong position prior to 3G switch-off due to low reliance on the historical tech, and strength of 4G design & coverage.
