Update: 10 June 2025
Over the past few months, our engineers have been continuing the legal negotiations with the site provider to agree the terms for the build to start. Once the terms have been accepted and we have a date to access the area and start building the equipment needed for the new mast, we can confirm an approximate on-air date for the new mast.
We will keep you updated on this post.
Update: 10 April 2025
Over the past few months, our engineers have been continuing negotiations with the site provider to agree the terms of the build and access the area to start building the equipment for the new mast. Once all negotiations with the site provider have been completed, we can start building the equipment needed and confirm an approximate on-air date for the new mast.
We will keep you updated on this post.
Update: 20 January 2025
Over the past month, our engineers have been continuing negotiations with the site provider to access the area and start building the equipment for the new mast. Once negotiations have been completed, we can start building the equipment and confirm an approximate on-air date for the new mast.
We will keep you updated on this post.
We are aware of a signal issue that is affecting some of our customers in the Wednesbury area. Our mast in the area had to be removed from the existing site at the end of November 2024, as this was requested by the landowner. Our engineers began looking for a new location as soon as we were made aware our equipment had to be removed.
Our engineers have completed surveys and designs at one location, and found the area will be suitable for the equipment. We are currently working with the landowner to access the area and start building the equipment needed for the new mast. Pending a positive outcome from the negations, we can start building the equipment and confirm an approximate on-air date for the new mast.
We will keep you updated on this post.
We’re sorry for any inconvenience caused. In the meantime, you may be able to use WiFi Calling to make and receive calls and texts over a WiFi connection.
For information on who can use WiFi Calling and how to set up this service, please see our Using WiFi Calling, Help page.
