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Wired connection slow to connect

When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established.  Reliability and speed are excellent when connected but I did not experience this lag when I was pr...

Neil0 by • Explorer
  • 2316 Views
  • 49 replies
  • 8 Helpful

Direct debit

Direct debit was taken last month but not this month.I have checked my bank and it says its set up.Had a text to say I need to pay.Why is this? 

Redellis by • Investigator
  • 10 Views
  • 3 replies
  • 0 Helpful

Order

I ordered a phone 3/06/25Had a confirmation email but nothing since?

Hi, I can't call.

I am using an OPPO phone in China, but cannot make calls to Chinese phone numbers. It says that calls are restricted and text messages cannot be sent. The UK number has enough balance. Please help me solve this problem. Thank you very much.

nowkawa by • Investigator
  • 185 Views
  • 7 replies
  • 4 Helpful

Resolved! EE Store - how to contact?

I ordered a new PS5 controller in the sale but on arrival the box was ripped open and the interior packaging damaged. Clearly NOT a new item.Tried emailing but no reponse after 24 hours.Impossible to phone or chat so do I simply have to request a cre...

MarkBT52 by • Explorer
  • 122 Views
  • 4 replies
  • 0 Helpful

Nintendo Switch 2 Bundle

Hey there, I recently purchased one of the NS2 bundles with the EE app, the upfront payment went through but afterwards it was just a blank page with no confirmation email or text, I would normally not be to fussed about this but with there only bein...

Resolved! Visual Voicemail

I’ve just renewed my EE mobile sim only plan and visual voicemail  has been deactivated .  I texted IPHONE VISUAL to 150 but haven’t received a response.  The EE app wasn’t any help either.  Does it take a day or so to receive a text response regardi...

Mobile broadband 4G

Hi, To improve the signal strength of my Mobile broadband ee 2nd line support have suggested an external antenna that is then cabled to an internal router, has anyone user experience of this upgrade and pictures would be great to understand what the ...

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