Community Activity

Unable to Use Call Forwarding

Hi. I hope that someone will be able to help me with this before I chew the table out of pure frustration.I need to be able to divert calls from my Pixel 9 Pro.I am on a relatively pay monthly contract.Every time I try to get the thing to divert, whe...

Slioch by Investigator
  • 14 Views
  • 2 replies
  • 0 Helpful

Packages that state EU roaming included

Hi - I am out of contract with EE (always had EU roaming included in my deals) and have been offered an unlimited SIM only deal with EU roaming included. I have read some of the posts on here regarding the daily charge still being applicable. However...

Carole64 by Contributor
  • 23 Views
  • 3 replies
  • 0 Helpful

EE TV Box turning on by itself

I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the prob...

JZW_2025 by Investigator
  • 142 Views
  • 7 replies
  • 0 Helpful

Prepayed SIM Card Data Not Working

I have recently purchased a prepayed SIM card at the London Heathrow Airport vending machine and it appears that after numerous efforts, the data is not working. I have tried downloading the app and linking my SIM card but the error code 5100 shows u...

new plan not working

hello, i am an existing EE customer and have bought an EE pay as you go 20GB sim plan. today i recieved a new SIM card in the mail. is there a possibility i am able to keep my pre existing phone number? also, the EE website says i dont have any ongoi...

Data services degraded for almost a week

My mobile internet speeds have gone down from around 950Mbps to 1.5Mbps since Monday. The original repair time (on the app) was 16 hours. That deadline has come and gone. The app status checker now does not even provide a repair time estimate.It is i...

harrygi by Visitor
  • 23 Views
  • 2 replies
  • 0 Helpful

How to get a Wifi Extender and which one?

Hi everyone . A bit of a confusing one so bare with me. I initially had FTTP through BT in which they sent me out their Smart Hub 2 because I was moving from normal BT Broadband. When the contract got renewed, as part of the BT/EE merger, the package...