2094691members
833online
1299897posts
Community Activity
Resolved! Excellent Customer Service
Hi.I spoke to one of your customer service team in person today after she knocked on my door. We had a chat about Wi-Fi speeds and full fibre in my postcode.I want to let her know that I really appreciate the level of service she gave me. She was fri...
Prestatyn 4g signal gone again this weekend
Another weekend cant use internet off wifi as 4g not even registered on speed checker! On bottom of campsite getting poor 5 g signal a548andtoo road same a547 but around the site its dead . Got 3 bars and 4g marker on new iPhone.lots others on site s...
GLinet router and Ipv4
I have just purchased a GLinet x2000 router. It didn't work with either of my EE Sims I have. The Sims do work in my older and much slower TP Link router. Apparently the issue is my Sims will not get an IP address as they are iPv4 only and the GLinet...
Been charged for a bizarre PAYG Data Addon I never asked for
I use a PAYG simcard, and about a month ago, I was wondering about using a small amount of data, texted 'ADD DATA' to number 150, and got the price list. I saw the hefty price rise from April (masked by upping the data limits) and decided that it was...
Resolved! Is the domain info.ee.co.uk genuine?
I received an email from no-reply@info.ee.co.uk telling me that my direct debit is no longer active. This is nonsense - the DD remains active. I've been with EE for decades. So what gives? If it's genuine, is EE known for making mistakes of this natu...
Resolved! How to leave positive feedback?
Was on the phone to the EE call centre and had one of the best customer service representative i have had was super friendly and did all they could to help me with my query, after the call i did not get the text messages to leave feedback wondering i...
Activating 6 months Game Pass Ultimate with broadband
Hi there,I was wondering if anyone can help me with this.I took out B/B with EE in April/May 2024 that came with 6 months free GPU, Since I was already subscribing to GPU and had over a year left, I was going to wait until it expired before I used th...
Pc Gaming laptops
Hi guys I was wondering if there are any updates on stock or new add to plan laptops coming. Sadly there is no option of "notify me" when stock comes back. Will these ever come back or are any new machines coming to the shop?I've had my eye on the Ac...
Pay as you go addon minutes to Guernsey
I can see there are 2 add ons to call abroad -one for EU and one for Rest of World but neither include Guernsey in the list. Which one should I buy or is there no adoon available?
Latest from our Blog
Do you or someone you know use a telecare alarm?
If you or one of your loved ones are one of the 2 million users of telecare alarms across the UK, it's important you get in touch with your provider to ensure the telecare service will continue to wo...
Uninterrupted reach with Smart WiFi extenders
Extend your WiFi range to go wall-to-wall around the home with Smart WiFi. Smart WiFi creates a seamless network around your home, from the living room to the loft, giving you a stronger WiFi signal i...
Rewards and the EE app
We want to thank you for choosing EE. So say hello to EE Rewards, only available in the EE app. Weekly discounts, money off your mobile bill, and great discounts on the brands you love. You'll get: W...
We drop the tech, you catch the deal
Once a month, for one day only - one huge saving on the hottest tech. Want amazing deals on the hottest tech? You'll need to stay ready, and act fast. Once a month, for one day only, the EE Tech Store...
