Can't connect to the TFL Wi-Fi in the London underground

[MikeEngland27]

Hello EE Community,

I hope someone can help me. What am I supposed to do to connect to the London wifi Underground?

If I select WiFi Extra or EE WiFi-Auto I am asked to insert:

- Identity

- Password

- select a CA certificate (use system certificate) or (don't validate).

I don't really understand why it has to be so complicated to use the WiFi in the underground with EE. Other providers make it much simpler

(I am a pay as you go customer if this can be of any help - android user).

Thank you all

[Christopher_G]

Hi @MikeEngland27 

You can see the setup instructions and some troubleshooting on this EE WiFi on the London Underground help page.

I can't see any mention of CA Certificates though.

Let me know if the troubleshooting and eligibility rules help answer your query.

Chris

[Northerner]

Hi @MikeEngland27 

Once set up as per the link provided by @Christopher_G  it will connect automatically when it works. (Android tube user).

Thanks 

[Ysr]

I had the same issue. So i tried the option 2. Basically, add the network manually like the instruction. Don't forget to click on EAP method and select sim. 

 

[kmh15995]

Thank you for this Chritopher_G.  I'm going to give this a go.

[bristolian]

Depending which route you're using, the increasing roll-out of mobile coverage will ultimately provide a better option.

[MikeEngland27]

Done, it still says connection failed, here are the settings. What's wrong?

[MikeEngland27]

Hi, none of these options seems to work. I can't find a way to make it work, I don't really understand what the issue is 😞

[Michael_D]

Hi @MikeEngland27 

Thanks for coming back to the community.

If the steps on the page that @Christopher_G provided haven't helped, it would need to be something that is looked at by our tech guides, so they can check the correct settings on your account.

You can see how to reach the team on our Contact Us page. 

Michael