27-03-2026 04:15 PM - last edited on 27-03-2026 04:58 PM by Linzi_H
Can you please tell me what the network issue status is for TR13 *** as the coverage checker just comes up with an error even though I’m logged in and tried in multiple browsers!
[Mod edit: removed personal details]
27-03-2026 04:57 PM
Try using the mobile app as an alternative, that often works when the website doesn't. And vice-versa.
The 150 text service also has an option, think the command is NETWORK
27-03-2026 05:10 PM
Tried the app - it opens a web container which gives the same error.
27-03-2026 06:00 PM
Really, a mod can take the time to remove part of my postcode but can’t pop it into the status checker and let me know when I might get signal back 🙄
27-03-2026 06:24 PM - edited 27-03-2026 06:25 PM
Hi @lbtv
We try to reply to all queries as quickly as we can, but it might not be instant I'm afraid.
We are investigating reports made within your postcode area and awaiting further updates from our engineers on the Service Status Checker.
If you'd like a more specific update, please give our technical team a call either from an alternative line or Using WiFi Calling, and they'll be able to review things in closer detail.
Linzi