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Another week, another load of nothing

joelhole
Investigator
Investigator
  • Lost phone signal over 7 days ago due to local mast repairs in my home area, yet I can't get even get a signal anywhere within a 20 mile radius. What on earth is going on?
  • Can't manage my account online or in the app for weeks? Maybe longer.  Growing really tired of seeing the following:
  • This service isn't working right now

    We're working hard to get it up and running. Try again later, browse the rest of our site, or get in touch if it's urgent.

13 REPLIES 13
ee_user14
Established Contributor
Established Contributor

@joelhole wrote:

Yes, I've performed a manual search and Vodaphone, O2, Three, etc are all available.👍


I can guarantee you that Vodaphone was not listed on your search

bristolian
EE Community Star
EE Community Star

Bear in mind that no network offers 100% uptime on every site 24/7/365, it sounds like you've been unlucky with a protracted outage on your server or potentially a small cluster of sites - it would have been interesting to check further.

I wish you well with your new provider.

joelhole
Investigator
Investigator

I was referring to the distance between my home address and my work address and further afield where I had driven to.

EE confirmed that my home address had several outages. Not an expert but there must be some wider problem because the same issue is happening some 20 miles away, no?

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