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EE GameCard Incorrect PIN
Hi, I received a text this morning with the £50 EE GameCard voucher for the switch 2 bundle I recently ordered. When I try to redeem it tells me the PIN is incorrect. Can someone please help me resolve this?Thanks.
Coverage in Wednesbury
Update: 10 June 2025 Over the past few months, our engineers have been continuing the legal negotiations with the site provider to agree the terms for the build to start. Once the terms have been accepted and we have a date to access the area and sta...
EE Gamecard wrong PIN
I received a text this morning with a Gamecard voucher number and PIN code. It says that the PIN code is wrong... i could try 9999 different combinations until i get it right, but is there an easier way? I have emailed the 3rd party company, but no r...
Tech add on
I’ve just recently added the switch 2 to my sim only contract. I have 1 year left on my sim only contract and have the switch 2 on a 2 year deal. Will the switch 2 show on my account once delivered and I can make more payments towards it separately t...
Sky Q Problems
Hello All, this may not be the right place for this post, but I thought I’d try in case it’s something EE related rather than Sky Q…..I have searched other threads for this scenario and not found anything that’s applicable but apologies if I missed i...
Scam to all numbers from 150
I got this text today - from 150. All the numbers on my account t got it at exactly the same time - reported to EE but not able to report that it was to all the numbers. We have unlimited calls and data so guess it’s a scam. “Hi from EE. Heads up - w...
Factory reset of TV Box Pro
When I first set up my hub and TV box back in January 2024 the instructions were ambiguous (EE support acknowledged this). As a result I didn't set it up to use Freeview via the aerial and have regretted it ever since because I lost PBS America and T...
how do I cancel cyber security on my mobile
I set up Cyber Security by mistake on my mobile, how do I uninstall (cancel) it please ?
Coverage in Queslett and Pheasey
We are aware of a signal issue that is affecting some of our customers in the Queslett and Pheasey area. Our mast in the area had to be removed from the existing site at the end of May 2025, as this was requested by the site owner. Our engineers ...
