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5g signal

CalumM1
Visitor

‎30-09-2023 08:29 PM

I can't get a 5g signal. It's a Samsung A14 5g. I've tried a sim from another network and get 5g signal ok. I've had 2 replacement sims. My contract has been checked. My friend has the same phone on ee. I've been sitting with him where he gets 5g and i don't. Anyone have any ideas?

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎30-09-2023 09:51 PM

Hi @CalumM1 

Is 5G activate under network settings. 

Are you on PAYG or pay monthly contract.

Thanks 



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