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No signal at all

LauraJones1
Visitor

‎30-09-2023 07:02 PM

I live in Gnosall and for a few years the signal has become less and less and  now I have none. I'm not the only person with this issue in this village. It's the 21st century and I can't even call my partner on my way home from work daily without the signal cutting out or there being none at all! I'm paying for a service I'm not receiving and it's beyond a joke now.

1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎30-09-2023 07:32 PM

Has every affected user reported their issues to EE, initially via the "check status", "report a problem" option on https://coverage.ee.co.uk/coverage/ee ? And then followed up, if necessary, by calls to CS?

Indoor coverage issues can be resolved by using WiFi-calling.