Community Activity

No calls in or out from U.S.A.

I am absolutely  fuming...... I had my phone set up in the U.K by a guy named Kris, who told me about his expertise with the company. I am now in the U.S.A and can not make any calls and can not receive any calls. I am here for 2 months and now have ...

SusieSeal by Investigator
  • 30 Views
  • 6 replies
  • 0 Helpful

Can't call the UK from the US

Hello, I am absolutely gobsmacked that EE won't connect my calls to the UK from the US. I have a full roaming pass and I am receiving text messages, emails, etc while out and about and at the residents as well. But I can't seem to get any calls throu...

jbangs1 by Explorer
  • 26 Views
  • 6 replies
  • 0 Helpful

Paying in instalments

My phone bill is very high , I phoned to Africa and didn’t know about the charges until the bill came .I cannot pay the bill at once ,is it possible that I pay it in instalments 

Resolved! Upgrade Link not working

Hi,I haven't been able to access the upgrade area of your website for over 2 months.I've never been able to be logged in, and the "See Upgrade Options" isn't a clickable link.  So frustrating. How do I upgrade without having to chat online?  I just w...

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110919 by Investigator
  • 211 Views
  • 4 replies
  • 4 Helpful

Haven't received my Xbox GamePass activation details

I added an Xbox Bundle to my account. I recieved the console and my £70 game card but no gamepass activation details yet. The ee.co.uk/Xbox is showing nothing to activate. Any suggestions?

Peebs19 by Investigator
  • 133 Views
  • 9 replies
  • 0 Helpful

Not so Wifi Pro

First off the Smart Hub Pro with Wifi 7, is rock solid and fast.But here's the rub: for the poor souls who believe the extenders supplied with the Smart Hub Pro will provide coverage around anything other than a small, terraced, or semi-detached hous...

Pay monthly phone

Ordered a pay monthly phone they have taking the money out off my bank but I have not had a email about it and I can’t see it on the app can some one help me plz 

Resolved! Use of personal data plan when roaming in Turkey?

Going to Turkey next month, i have a plan with monthly data of around 80gb. Is there anyway to use this when abroad in Turkey? I have had the roaming pass before that allowed use in Italy and Switzerland perfectly fine but as Turkey isn't EU i am uns...