17-04-2023 10:41 AM
Since yesterday my phone cannot connect to any privacy service such as VPNs, Tor, DoT/DoH (such as Cloudflare or NextDNS) or WhatsApp and Telegram proxies.
Is there a known issue or would this be an issue with my account?
Solved! See the answer below or view the solution in context.
17-04-2023 06:31 PM
Hi @Leanne_T , thanks for replying.
The phone had already restarted after a Samsung/Android update it received last night (the problem had started before the update).
However, I restarted it again there now and the problem seems to be resolved! I guess the catchphrase should now be "have you turned it off and on again twice?" 🤣
17-04-2023 01:11 PM
Hi @dinosm1
Thanks for coming here.
Can you connect to other apps and the internet?
Have you restarted the device?
Thanks 🙂
Leanne.
17-04-2023 06:31 PM
Hi @Leanne_T , thanks for replying.
The phone had already restarted after a Samsung/Android update it received last night (the problem had started before the update).
However, I restarted it again there now and the problem seems to be resolved! I guess the catchphrase should now be "have you turned it off and on again twice?" 🤣
17-04-2023 06:34 PM
Thanks for trying and letting me know @dinosm1
Glad to know it's sorted and may add that next time 🙂
Come back to the community anytime.
Leanne.