sim not working

[archie2209]

Hi i am new to ee done a sim swap but the sim i have been sent has failed to work tried it in another phone no signal how do i get a replacement? 

[archie2209]

Sent from my iPhone

[Leanne_T · Accepted solution]

Hi @archie2209 

Your post has no information, did you visit the store? 

Leanne.

[archie2209]

Hi yes they did not quite resolve it but after I left store the sim started working no idea why ? I can only assume the sim had not been activated and now it has been .

Sent from my iPhone

[Leanne_T]

Thanks for letting me know this is now sorted for you @archie2209 

Leanne 🙂